Our Privacy was last updated on 27/07/2023

Introduction

Welcome to Cabvibe! This privacy policy will explain how our app collects, uses, shares, and safeguards your personal data, including location information. Your privacy is important to us, and we are committed to protecting and respecting your rights concerning your personal data.

By using Cabvibe, you consent to the practices described in this privacy policy. Please take a moment to read through this document carefully to understand how we handle your personal data.

Information We Collect

To provide a seamless and efficient ride-hailing experience, we need to collect certain information, including location data. We collect the following types of personal data:

1. Real-time Location Data: We collect precise GPS and network-based location information to determine your current location during your ride.
2. Location History: We may retain location data about your previous ride destinations for the purpose of improving our service and providing better recommendations.

How We Use Your Personal Data

We use your personal data, including location information, for the following purposes:

1. Providing Ride-Hailing Services: Your real-time location data is used to match you with nearby drivers, ensuring timely and efficient pick-ups.
2. Turn-by-Turn Navigation: We use your location to offer turn-by-turn navigation during your ride, ensuring a smooth and convenient travel experience.
3. Estimating Arrival Times: Your location helps us calculate estimated arrival times for your destination, enhancing the accuracy of our service.
4. Improving Our Services: We may analyze location data in an anonymized and aggregated form to enhance our service, optimize routes, and improve overall user experience.

Sharing of Personal Data

We may share your personal data with the following parties for the sole purpose of providing our ride-hailing service:

1. Drivers: Your location data is shared with the drivers assigned to your ride to facilitate pick-up and drop-off.
2. Third-Party Service Providers: We may share location data with third-party service providers who assist us in providing our services, such as map and navigation services.
3. Legal Requirements: We may disclose personal data, including location information, in response to legal requests or to comply with applicable laws and regulations.

Data Security

We take the security of your personal data seriously and have implemented appropriate measures to protect it from unauthorized access, alteration, or disclosure.

Data Retention

We retain your personal data only for as long as necessary to provide our services to you and as required by applicable laws.

Your Legal Rights

Under data protection laws, you have certain rights regarding your personal data. You have the right to:

1. Request Access: You can request access to your personal data and receive a copy of the data we hold about you.
2. Request Correction: You can request correction of any incomplete or inaccurate data we hold about you.
3. Request Erasure: You can ask us to delete or remove your personal data where there is no good reason for us to continue processing it.

Changes to this Privacy Policy

We may update this privacy policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any updates will be posted on our website and will be effective immediately.

Contact Us

If you have any questions or concerns about this privacy policy or the use of your personal data, please contact us at [email protected] .

Thank you for using Cabvibe. We are committed to providing you with a safe and enjoyable ride-hailing experience.